Privacy policy

By The Ramalama Halloween AI teamUpdated

Last updated 2026-10-16.

What we collect

  • Photos you upload, only to generate your video.
  • Your costume choice and settings.
  • Payment details, handled by our payment provider Creem. We never see your full card number. We receive your email and order ID.
  • Basic technical logs (IP address, browser) for security and abuse prevention.

How we use it

Only to create and deliver your video, process payment, provide support and prevent abuse. We do not sell your data, and we do not use your photos to train AI models.

Processors

  • Kie.ai: runs the video model and temporarily stores uploaded photos.
  • Creem: payments.
  • Vercel and Upstash: hosting and short-lived job records.

How long we keep data

  • Uploaded photos: deleted automatically, typically within 3 days.
  • Generated videos: available from your link for about 14 days. Please download your video.
  • Job records (status, costume, order ID): 30 days.
  • Your list under My Videos lives only in your own browser.

Your rights

You can ask us to delete your data at any time by emailing support@ramalamahalloween.com with your result link.

Children

The service is not intended for anyone under 13. Do not upload photos of minors without a parent or guardian's permission.